SHIPPING & RETURNS
SHIPPING & RETURNS
Once your order has been placed your item(s) it will be dispatched within 1-5 working days and will be sent via Royal Mail 1st Class delivery. If you would like to track your parcel, please choose Tracked 48 at checkout - you will then receive a tracking code via email; These emails sometimes land in your spam folder so please check this.
If your item was sent via 1st Class delivery and is lost in transit, this is no longer the responsibility of Proper Good. I would always recommend ordering via tracked delivery to ensure any lost items are avoided, especially during busy periods.
Phone Case orders and A2-A0 orders are printed by my trusted suppliers so there is a 5 day minimum processing time before I am able to dispatch.
RETURNS & EXCHANGES
If you would like to return your item, please emailh email@example.com. A2-A0 prints and phone cases are made to order and are therefore not refundable or exchangeable. Please take this into account when ordering these items.
If you have any problems with your order once it has arrived, please do email me and I will be more than happy to help.
All prints are digitally designed by myself and made to order. If you would like a custom colour of a print, please drop me a message and I’d be more than happy to create something unique for you, free of charge.
A5 (14.8cm x 21cm)
A4 (21.0cm x 29.7cm)
A3 (29.7cm x 42.0cm)
A2 (42cm x 59.4cm)
A1 (59cm x 84.1cm)
A0 (84.1cm x 118.8cm)
*Custom sizes to fit your frame are also available*
A5-A3 sizes are printed on premium 265gsm satin photo paper for a vibrant, smooth and impactful finish. A5-A3 prints are dispatched within 3-5 working days.
A2-A0 sizes are printed using the highest quality Giclee printing process. Designs are printed onto luxe 285gsm fine art paper which is resin coated and has a beautiful satin textured finish. A2-A0 orders are printed at my trusted suppliers so there is a 5 day minimum processing time before I am able to dispatch.
*Colours displayed on your monitor may vary slightly to the printed design.
*Frame not included