Dream Tough Phone Case
SHIPPING & RETURNS
SHIPPING & RETURNS
Once your order has been placed your item(s) it will be dispatched within 1-5 working days and will be sent via Royal Mail 1st Class delivery. If you would like to track your parcel, please choose Tracked 48 at checkout - you will then receive a tracking code via email; These emails sometimes land in your spam folder so please check this.
If your item was sent via 1st Class delivery and is lost in transit, this is no longer the responsibility of Proper Good. I would always recommend ordering via tracked delivery to ensure any lost items are avoided, especially during busy periods.
Phone Case orders and A2-A0 orders are printed by my trusted suppliers so there is a 5 day minimum processing time before I am able to dispatch.
RETURNS & EXCHANGES
If you would like to return your item, please emailh firstname.lastname@example.org. A2-A0 prints and phone cases are made to order and are therefore not refundable or exchangeable. Please take this into account when ordering these items.
If you have any problems with your order once it has arrived, please do email me and I will be more than happy to help.
PREMIUM TOUGH PHONE CASES:
✿ Case fully wraps around the entire body of the phone, covering all sides unlike the snap cases
✿ Available for iPhone, Samsung and Google Pixel devices
✿ Choose from a glossy or matte finish
✿ Durable design that features a double layer of material for extra protection
✿ Outer coat is made from impact resistant plastic to ensure it is extremely strong
✿ Durable yet still lightweight
✿ Black Silicone inner layer for shock absorption
All phone cases are designed by myself in Manchester and shipped out internationally by my UK-based printing partner. Although this means that your case order will not come with my branded packaging, this order of production helps to reduce waste and reduces its carbon footprint by eliminating a delivery stop-off point.
If you would like your own personalised colourway for your case, please drop me a message and I will create one for you, free of charge. Please do contact me if you have any issues with your order and I’d be more than happy to help :)
*Colours displayed on your monitor may vary slightly to the printed design.